Category merchandising review
A four-week reading of one category: assortment, grid order, listing copy, and how those choices sit against actual conversion.
Merrion studio · United Kingdom
System Craftbase sits with the assortment file, the live grid, and thirteen months of listing conversion. We return a briefing you can take into a range meeting — charts included, arguments attached to named SKUs.
We do not sell a login. Helen, James, and Priya write merchandising reviews and conversion packs for UK shops that already export trading numbers. The work is visualisation in the old sense: charts on a page, captions that name the listing, and a recommendation a buyer can accept or refuse.
Most clients come when a category looks busy on the grid but orders have thinned, or when a seasonal buy is about to freeze and last year’s conversion has not been laid beside the proposed colourways.
Each engagement is a piece of writing with supporting charts. Fees follow the hours in the files, not a monthly product seat.
A four-week reading of one category: assortment, grid order, listing copy, and how those choices sit against actual conversion.
A fortnightly written pack that traces listing visits through to order, with notes on drop-off that merchandisers can act on.
A walkthrough of product pages and category grids: photography order, size and colour presentation, and the claims that sit beside the add-to-basket control.
A written briefing before range freeze: colourways, size curves, and promotional windows against last season’s sell-through.
A one-page agenda plus charts for the Monday trading meeting: movers, markdowns, and listings that lost conversion last week.
The category review named three listings whose photography contradicted the size chart. We changed the first image and the add-to-basket rate on those lines recovered within a fortnight. I still wish the first draft had used fewer pages.
Marta Ellison, Head of merchandising, womenswear independent — Category merchandising review
I expected a pile of charts I would never read. Instead Helen walked the listing audit on a printed grid, marking where we showed the back of a jacket before the fabric. We still run a two-person team; this fitted that reality.
David Okonkwo, Founder, small menswear shop with a modest online range — Listing presentation audit
Anonymised pages from outdoor furniture, merino knitwear, and children’s trainers show how conversion charts sit next to assortment notes. They are not a product tour.