Merrion studio · United Kingdom

Category pages, read as a merchandiser would read them.

System Craftbase sits with the assortment file, the live grid, and thirteen months of listing conversion. We return a briefing you can take into a range meeting — charts included, arguments attached to named SKUs.

See the category review

A practice for people who already run a catalogue

We do not sell a login. Helen, James, and Priya write merchandising reviews and conversion packs for UK shops that already export trading numbers. The work is visualisation in the old sense: charts on a page, captions that name the listing, and a recommendation a buyer can accept or refuse.

Most clients come when a category looks busy on the grid but orders have thinned, or when a seasonal buy is about to freeze and last year’s conversion has not been laid beside the proposed colourways.

Shop interior with wooden fixtures and hanging signs

Engagements we take on

Each engagement is a piece of writing with supporting charts. Fees follow the hours in the files, not a monthly product seat.

Clothing on rails inside a well-lit retail floor

From £4,800 per category

Category merchandising review

A four-week reading of one category: assortment, grid order, listing copy, and how those choices sit against actual conversion.

How this engagement runs

Shop counter with card machine and wrapped purchases

From £1,650 per month

Conversion reporting pack

A fortnightly written pack that traces listing visits through to order, with notes on drop-off that merchandisers can act on.

How this engagement runs

Folded garments arranged in a colour sequence

From £2,200

Listing presentation audit

A walkthrough of product pages and category grids: photography order, size and colour presentation, and the claims that sit beside the add-to-basket control.

How this engagement runs

Shopper browsing garments in a fashion store

From £3,100 per season

Seasonal assortment briefing

A written briefing before range freeze: colourways, size curves, and promotional windows against last season’s sell-through.

How this engagement runs

Retail counter with receipts and packaged goods

From £980 per week

Trading meeting pack

A one-page agenda plus charts for the Monday trading meeting: movers, markdowns, and listings that lost conversion last week.

How this engagement runs

What clients actually said after the readout

The category review named three listings whose photography contradicted the size chart. We changed the first image and the add-to-basket rate on those lines recovered within a fortnight. I still wish the first draft had used fewer pages.

Marta Ellison, Head of merchandising, womenswear independent — Category merchandising review

I expected a pile of charts I would never read. Instead Helen walked the listing audit on a printed grid, marking where we showed the back of a jacket before the fabric. We still run a two-person team; this fitted that reality.

David Okonkwo, Founder, small menswear shop with a modest online range — Listing presentation audit

More client notes and two longer stories

Line chart printed on paper with a pen beside it

Sample briefings before you enquire

Anonymised pages from outdoor furniture, merino knitwear, and children’s trainers show how conversion charts sit next to assortment notes. They are not a product tour.

Read sample briefings